FAQ
Yes, we offer international shipping! Shipping rates will be calculated at checkout.
2. How can I track my order?
Once your order has shipped, you will receive an email with tracking information. You can also track your order directly through the Shopify site by logging into your account and viewing your order details.
3. How long does production take?
Our production time typically ranges from 3 to 7 business days, depending on the time of year. This does not include shipping time. During the holiday season, production might take closer to 7 business days due to higher order volumes and potential delays from our suppliers.
4. What is the shipping time?Once your order is produced, the shipping time will vary depending on the shipping method you select:
• Economy Shipping: Takes 5 to 8 business days after production.
• Standard Shipping: Takes 3 to 4 business days after production.
Please note, shipping times may be impacted by USPS/International Shipper delays, especially during the holiday
5. How does the holiday season affect production and shipping?
The holiday season is our busiest time of year, which can lead to delays in receiving shipments from our providers. This might extend production times to the full 7 business days. Outside of the holiday rush, we are usually able to get orders out within 3 business days.
6. Can I customize or request an autographed shirt?
At this time, we are unable to offer customizations or autographed shirts for online orders. We hope to offer in-person autograph opportunities in the future!
7. What payment methods do you accept?
We accept most major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal and Apple Pay.
8. What if I received the wrong product?
If you received the wrong item, please contact our customer support team immediately. We will arrange for a replacement or issue a refund.
9. How do I contact customer support?
We are available by email only at 80percentgone@gmail.com. Please feel free to reach out with any questions or concerns!