About us

Welcome to our store! We are Jessica and Joe, dedicated to spreading a message of strength and resilience. Our unique, hand-crafted merchandise, including Joe's signature designs, supports his journey and upcoming book, "80% Gone, 100% Strong: Rebuilt with Resilience." Each purchase helps share Joe's story of overcoming adversity and empowers others to stand strong. Thank you for supporting our mission!

80PercentGone Website

FAQ

1. Do you ship internationally?
Yes, we offer international shipping! Shipping rates will be calculated at checkout.

2. How can I track my order?
Once your order has shipped, you will receive an email with tracking information. You can also track your order directly through the Shopify site by logging into your account and viewing your order details.

3. Can I customize or request an autographed shirt?
At this time, we are unable to offer customizations or autographed shirts for online orders. We hope to offer in-person autograph opportunities in the future!

4. What payment methods do you accept?
We accept most major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal and Apple Pay.

5. What if I received the wrong product?
If you received the wrong item, please contact our customer support team immediately. We will arrange for a replacement or issue a refund.

6. How do I contact customer support?
We are available by email only at 80percentgone@gmail.com. Please feel free to reach out with any questions or concerns!

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